New York Electronic Benefit Transfer (EBT)

Forgotten User ID If you have forgotten your User ID, please enter your Mailing Address Zip Code, PIN and your Card Number. Click the SUBMIT button and you will be taken to a screen where you will respond to the security questions you chose/answered during Account Creation. When you enter the correct answer your User ID will be emailed to you. You must have a User ID and password to log into your account. After you have created your account, you can change your password at any time. If you have forgotten your password and/or your User ID, please select the appropriate link from the Main Landing page to retrieve your password or User ID. Please call 1-888-328-6399 if you are still having trouble accessing the Client Portal after trying to use the Forgotten User ID function.   Reset Password     Create User Account