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Forgotten User ID
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Forgotten User ID
If you have forgotten your User ID, please enter the primary cardholders Social Security Number, Date of Birth in mm/dd/yyyy format and your EBT Card Number. Click the SUBMIT button and you will be taken to a screen where you will respond to the security questions you chose/answered during Account Creation. When you enter the correct answer your User ID will be emailed to you.
You must have a User ID and password to log into your account. After you have created your account, you can change your password at any time.
If you have forgotten your password and/or your User ID, please select the appropriate link from the Main Landing page to retrieve your password or User ID.
Please call 1-866-386-3071 if you are still having trouble accessing the Client Portal after trying to use the Forgotten User ID function.
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